Privacy & Legal
Masonite, its Affiliates, Services Providers and Business Partners may terminate, modify, remove, suspend or discontinue any aspect of the Site, including the availability of any features, at any time. Masonite, its Affiliates, Service Providers and Business Partners may remove, modify or otherwise change any content, including that of third parties, on or from the Site. Masonite, its Affiliates, Service Providers and Business Partners may impose limits on certain features and services or restrict your access to parts or to the entire Site without notice or liability. Masonite, its Affiliates, Service Providers and Business Partners may terminate your use of the Site in their sole discretion.
1. Proprietary Rights.
Trademarks. Trademarks of Masonite, its Affiliates, Service Providers and Business Partners may not be copied, imitated, or used, in whole or in part, without the prior written permission of Masonite. All page headers, customer graphics, button icons, and scripts are services marks, trademarks and or/or trade dress of Masonite, its Affiliates, Service Providers or Business Partners, and may not be copied, imitated, or used in whole or in part, without the prior written permission of Masonite. Other trademarks, registered trademarks, product names or logos, and company names or logos displayed on the Site are the property of their respective owners.
Patents. Some of Masonite’s products and processes and those of its Affiliates, Service Providers and Business Partners used on the Site may be covered by one or more patents and are subject to other trade secret and proprietary rights. Masonite, its Affiliates, Service Providers and Business Partners reserve all such rights. You agree not to infringe upon such rights or decompile, reverse engineer, or disassemble any of the products or processes of Masonite, its Affiliates, Service Providers or Business Partners.
Software. Any software, including any files, images generated by the software, code and data accompanying the software (collectively, “Software”), used or accessible through the Site may be used by you solely for accessing and using the Site for purposes expressly stated on the Site, provided that such uses are not competitive with or derogatory to Masonite, its Affiliates, Service Providers and Business Partners. Masonite, its Affiliates, Service Providers and Business Partners retain full and complete title to all intellectual property rights they may own in the Software. You agree not to copy, distribute, sell, modify, decompile, reverse engineer, disassemble or create derivative works from any Software.
2. User Conduct – General.
In using the Site, you agree not to:
(a) disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers or networks connected to or accessible through the Site or affiliated or linked sites;
(b) disrupt or interfere with any other user’s enjoyment of the Site or affiliated or linked sites;
(c) upload, post or otherwise transmit through or on the Site any viruses or other harmful, disruptive or destructive files;
(d) use or attempt to use another’s account, service or system without authorization from Masonite or a Service Provider, or create or use a false identity on the Site;
(e) transmit through or on the Site spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings;
(f) attempt to obtain unauthorized access to the Site or portions of the Site which are restricted from general access; and (g) divulge your username or password to others either on or off the Site.
In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account, and that you will comply with all applicable local, state, national and international laws and regulations, including but not limited to United States export restrictions, that relate to your use of or activities on the Site. The Site is controlled and operated in the United States. If you are in a jurisdiction that restricts you from accessing or using the Site, do not access or use the Site. Masonite makes no representation that the Site is appropriate or available for use outside the United States.
3. User Conduct – Online Communities and Other Interactive Areas.
The Site may contain areas where you may post and share comments with other Site users on a variety of subjects. You agree that you will not post or otherwise disseminate on or through the Site unlawful, harassing, libelous, tortious, abusive, offensive, threatening or obscene communications or material of any kind, or materials which infringe or violate any third party’s copyright, trademark, trade secret, privacy or other proprietary property right, or that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation; or, that are otherwise objectionable, including without limitation, content that evidences bigotry, racism, sexism, or hatred or that promotes illegal activities or physical harm against anyone. Masonite and its Service Providers reserve the right, but do not have the obligation, to remove any materials they deem objectionable without any notice to you. You agree to hold harmless Masonite, its Affiliates, Service Providers and Business Partners from all claims based upon communications made or materials posted by others or the use by third parties of the Site.
4. Online Communications on and Through the Site.
6. Product and Service Information – Limitations.
All content available through the Site, including but not limited to data, quotes, status reports, technical drawings, configurations, order information, and catalog listings is believed to be accurate. However, you should independently evaluate the accuracy of the information and the usefulness for your particular needs of any product or service available through the Site. Specifications for products and services are subject to change without notice, and Masonite, its Affiliates, Service Providers and Business Partners reserve the right to make changes to processing, materials or configuration without notice. They do not guarantee that products listed in online catalogs will be available at the time of your order. All information on the Site is subject to the disclaimers of Section 8 below.
7. Links and Third Party Content.
Links to Other Websites. The Site may from time to time contain links to other websites or other Internet information sources (“Third Party Sources”). These links are provided as a convenience and do not constitute an endorsement, sponsorship or recommendation by Masonite of, or responsibility for, third parties or the linked Third Party Sources or any content, services or products available on or through such Third Party Sources.
Links from Other Websites. All links to the Site must be approved in writing by Masonite, and a “Masonite Online Link and Logo Use Agreement” must be signed. Such approvals and agreement can be obtained by making a request through our Got A Question page.
Third Party Content. The Site may from time to time contain material, data or information provided, posted or offered by third parties, including but not limited to advertisements or postings in online community discussions. You agree that neither Masonite, nor its Affiliates, Service Providers or Business Partners shall have any liability whatsoever to you for any such third party material, data or information.
THE MATERIALS MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. MASONITE DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. MASONITE RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. MASONITE MAY MAKE ANY OTHER CHANGES TO THE SITE, THE MATERIALS AND THE PRODUCTS, PROGRAMS, SERVICES OR PRICES (IF ANY) DESCRIBED IN THE SITE AT ANY TIME WITHOUT NOTICE.
THIS SITE, THE INFORMATION AND MATERIALS ON THE SITE, AND THE SOFTWARE MADE AVAILABLE ON THE SITE, ARE PROVIDED “AS IS” WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE.
YOU EXPRESSLY AGREE THAT USE OF THE SITE, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THE SITE, IS AT YOUR SOLE RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR BUSINESS, YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, DATA AND/OR SOFTWARE.
YOU ACKNOWLEDGE THAT NEITHER MASONITE, THE SERVICE PROVIDERS NOR AFFILIATES CONTROL IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES OFFERED BY BUSINESS PARTNERS OR THIRD PARTIES THROUGH THE SITE. EXCEPT AS OTHERWISE AGREED IN WRITING, MASONITE, THE SERVICE PROVIDERS AND AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF ANY ADVICE, OPINION, STATEMENT, OR OTHER CONTENT OR OF ANY PRODUCTS OR SERVICES DISTRIBUTED OR MADE AVAILABLE BY BUSINESS PARTNERS OR THIRD PARTIES THROUGH THE SITE. MASONITE, ITS AFFILIATES, SERVICE PROVIDERS AND BUSINESS PARTNERS DO NOT MAKE ANY WARRANTY THAT THE SITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THE SITE OR ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. NOR DOES MASONITE, ITS AFFILIATES, SERVICE PROVIDERS OR BUSINESS PARTNERS MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE OR ITS CONTENT OR AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH USE OF THE SITE.
MASONITE, ITS AFFILIATES, SERVICE PROVIDERS AND BUSINESS PARTNERS, ASSUME NO RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR EMAIL, ERRORS, SYSTEM DOWN TIME, MISDELIVERIES OF CONTENT OR EMAIL, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION, OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF MASONITE, ITS AFFILIATES, SERVICE PROVIDERS OR BUSINESS PARTNERS OR THEIR LICENSORS, OR A USER’S OWN ERRORS AND/OR OMISSIONS.
MASONITE, ITS AFFILIATES, SERVICE PROVIDERS AND BUSINESS PARTNERS DISCLAIM ANY WARRANTY OR REPRESENTATION THAT THE CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THE SITE WILL BE MAINTAINED.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MASONITE, ITS AFFILIATES, SERVICE PROVIDERS OR BUSINESS PARTNERS OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN WRITING. THE SITE TOGETHER WITH ANY DOCUMENTS ISSUED BY MASONITE, ITS AFFILIATES, SERVICE PROVIDERS OR BUSINESS PARTNERS AND AVAILABLE THROUGH THE SITE MAY CONTAIN FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF THE U.S. PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995. THOSE STATEMENTS MAY APPEAR IN A NUMBER OF PLACES IN THE SITE AND CAN BE IDENTIFIED BY THE USE OF FORWARD¬LOOKING TERMINOLOGY SUCH AS “BELIEVE,” “EXPECT,” “PLANS,” ” MAY,” ” WILL,” “SHOULD,” “ANTICIPATES,” OR SIMILAR STATEMENTS OR THE NEGATIVE THEREOF. SUCH FORWARD-LOOKING STATEMENTS INCLUDE BUT ARE NOT LIMITED TO STATEMENTS MADE AS TO FUTURE OPERATING COSTS, CAPITAL EXPENDITURES, CASH FLOW, IMPROVEMENTS IN INFRASTRUCTURE, DISTRIBUTION SYSTEMS AND OPERATING EFFICIENCIES, SALES AND EARNINGS ESTIMATES OR TRENDS AND EXPANSION PLANS AND PROJECTIONS. SUCH FORWARD-LOOKING STATEMENTS ARE BASED ON CURRENT EXPECTATIONS AND BY THEIR NATURE INVOLVE KNOWN AND UNKNOWN INTERNAL AND EXTERNAL RISKS, UNCERTAINTIES AND OTHER FACTORS WHICH MAY CAUSE THE ACTUAL RESULTS, PERFORMANCE OR ACHIEVEMENTS TO BE MATERIALLY DIFFERENT FROM THOSE EXPRESSED OR IMPLIED. THE INFORMATION CONTAINED IN EACH PARTY’S MOST RECENT ANNUAL REPORT, AS WELL AS INFORMATION INCLUDED IN OTHER OWNER FILINGS WITH THE SECURITIES AND EXCHANGE COMMISSION, IDENTIFIES IMPORTANT FACTORS THAT COULD CAUSE SUCH RESULTS, PERFORMANCE OR ACHIEVEMENTS NOT TO BE REALIZED. MASONITE, ITS AFFILIATES, SERVICE PROVIDERS AND BUSINESS PARTNERS UNDERTAKE NO OBLIGATION TO UPDATE FORWARD-LOOKING STATEMENTS TO REFLECT EVENTS OR CIRCUMSTANCES AFTER THE DATE SUCH STATEMENTS WERE MADE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
9. Limitation of Liability.
UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL MASONITE OR ITS PARENT, SUBSIDIARIES, AFFILIATES, SERVICE PROVIDERS, BUSINESS PARTNERS, VENDORS, OR SUPPLIERS (OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS) BE LIABLE FOR ANY CLAIM BY ANY PARTY OTHER THAN MASONITE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OF OR THE INABILITY TO USE THE SITE OR ANY CONTENT CONTAINED ON THE SITE, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
English Language. You agree that there shall be no requirement to translate any of the Sites, or any portion thereof or content thereon, into any other language than the one in which they appear, and that all contractual and transactional communications shall be in the English language, and that there shall be no requirement to translate any communication into any other language.
11. International Usage.
In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account, and that you will comply with all applicable local, state, national and international laws and regulations, including but not limited to United States export restrictions, that relate to your use of or activities on this Site. This Site is controlled and operated in the United States.
IF YOU ARE ACCESSING THIS SITE FROM OUTSIDE THE UNITED STATES, AND ARE RESTRICTED UNDER THE LAW OF YOUR JURISDICTION FROM DOING SO, DO NOT ACCESS OR USE THIS SITE. MASONITE MAKES NO REPRESENTATION THAT THE SITE IS APPROPRIATE OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES.
FOR OUR COMMERCIAL CUSTOMERS
What Type of Information Do We Collect?
You are welcome to browse some portions of the Site without becoming a registered user. For some services or areas on the Site, we will ask that you register if you have not already done so and provide us with information about you and/or your company such as name, job title, email address, phone number and other types of identity and contact information which enable us to provide services and information to you. Once we provide you with a user name and password you will be able to access other parts of the Site.
If you use services or tools available through the Site, we may ask you to provide further information, including but not limited to financial information, equipment information, and other personal information. We may collect other personal information when you provide comments or participate in surveys.
When you visit the Site, we collect certain technical and routing information about your computer to facilitate your use of the Site. For example, we log environmental variables, such as browser type, operating system and CPU speed, and the Internet Protocol address of your originating Internet Service Provider, to bring you the best possible service. We also record search requests and results to ensure the accuracy and efficiency of our search engine. We use your IP address to track your use of the Site. We also collect information provided by “cookies” stored on your hard drive. Cookies are small data files containing a unique identifier so that we can recognize you each time you return to the Site, and which keep track of the pages you view on the Site and which services you use. This information allows us to provide more tailored and user-friendly services.
We also collect aggregate information about the use of the Site, including which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.
Changes in Terms
Masonite may change this Policy from time to time, with notice given to those completing a registration process (“Registered Users”). Your continued use of one or more of the Sites or submission of information through them after any changes constitutes your acceptance of the changes. If you do not agree to abide by these or any future provisions of the Policy, do not use the Sites and do not submit information through them.
How Do We Use the Information We Collect?
The information we collect from and about you and your company may be used in the following ways, among others: to fulfill orders and requests; to provide quote information in response to requests; to process, execute and monitor orders; to notify you and third parties of the status of orders; to prepare drawings, product configurations or productions; to provide you with information about offers or products we believe you will find useful; or to notify you of updated information, changes to the Sites, or new products and services that we think might be beneficial to you or your business. We also may combine information you have provided to us in communications offline with the information you have given us online, to, among other things, provide a more customized experience for visits to the Sites.
We may use demographic and Site usage information collected from visitors to, among other purposes, improve the usefulness of our Sites and to prepare aggregate, non-identifying information used in marketing, advertising, or similar activities. From time to time, some information may be purged from our systems in our sole discretion.
With Whom Do We Share Information?
We may provide the information we collect about you and your company, including your e-mail address or other identifying information, to our Affiliates and to third parties, including manufacturers, suppliers or others involved in the distribution chain to provide the products or services that have been requested. We may provide aggregate statistics about visitors, Site transactions or other Site activity.
We may disclose information about you or your company if we have a good faith belief that we are required to do so by law or legal process; to respond to claims; or to protect the rights, property or safety of Operator or others.
How Is Your Information Protected?
Access to information stored on our systems, including order forms or requests for quotes submitted through the Sites, and billing information and account status information accessible through the Sites, is controlled by firewalls and other security measures.
All login authentication is secured via encryption.
While we strive to protect your personal or company information by encryption and other means, we cannot guarantee or warrant the security of the information you transmit to us, and if you choose to use the Site, you do so at your own risk. Additionally, in providing your information over a public or third party network, you do so at your own risk.
Please keep in mind that the information disclosed by you on the Site — for example, information you may provide to others on bulletin boards or in chat rooms that may be available on the Site — can be collected and used by visitors to the Site.
Opting Out, Accessing Or Changing Information
Masonite maintains customer information, including order history and Site usage data, for a length of time appropriate to our business needs. You may contact us to correct or update any personal identifying information that you have submitted to us, or should you have questions about information maintained by us. If you operate in the European Union or other jurisdictions that provide access rights under law, you may access your personal information or have it corrected or updated in accordance with applicable law by contacting us. In some jurisdictions, you may be charged a reasonable fee for access to information. You can opt out of receiving information about non-Masonite activities, products or services and/or opt out of having your data provided to third parties for marketing purposes by contacting us.
Special Provisions for Our Users Outside the United States
Questions or Concerns?
FOR OUR CONSUMERS
Masonite Corporation (“Masonite”) is sensitive to your privacy issues on the Internet. We believe it is important you know how we treat the information about you which we receive via the Internet.
Our General Policy
When it comes to consumer data collected electronically, Masonite strives to provide notice, choice, access and security-in precisely the ways described below. In general, you, as an existing or new consumer-customer, can visit Masonite on the World Wide Web without saying who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses. This information may be aggregated on a “no names” basis to measure the number of visits, average time spent on the site, pages viewed, etc. Masonite uses this data to measure the use of, and improve the content of, our sites.
How Your Consumer Data May Be Used
There are times when Masonite may collect information from you, such as your name and street and/or e-mail address. When information is requested, we will try to let you know, at the time of collection, how we will use it. Usually, the personal information we collect is used only to respond to your inquiry, process an order, allow you to access specific account information, or advise you of special promotions, discounts and updates. Individual information may be shared within the Masonite family of companies to better serve our customers’ interests and needs. Occasionally, we may make e-mail addresses available to our carefully selected business partners–other reputable organizations or companies (both Masonite and non-Masonite) whose products or services we believe you may find interesting or useful. If you register with one of Masonite ‘s websites online, we may use this information to provide you with custom information about Masonite’s offering in support of your business needs. Technologies such as “cookies” or “web trackers” may be used to provide you with tailored information. A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize when you return. You may set your browser to notify you when you receive a cookie. Other new and innovative technologies which may enable us to customize our offerings to better meet our consumers’ needs may be used if and as they become available.
Masonite engages regularly in electronic communications with persons and entities other than consumer end-users. This includes communication with business entities with whom Masonite has an existing or prospective business relationship and their employees or agents. In order to avoid possible confusion, the privacy options set forth below are not meant to apply to communications generated in the “business-to-business” environment. In addition, communications utilizing Masonite¬provided computer equipment and/or e-mail addresses are considered non-consumer usage and are therefore not encompassed by the MasoniteA Privacy Options.
Your Masonite Privacy Options
Masonite recognizes that some consumers providing personal information may wish to exercise choice over how that information is used. You may also opt out of receiving offerings from Masonite ‘s carefully selected partners, such as other Masonite businesses, Masonite affiliates and other business partners not affiliated with Masonite. To opt out, send an email to Webmaster@masonite.com with UNSUBCRIBE in the Subject line of the email. If you do not want to opt out–you don’t need to do anything: your options have been pre-set to allow you to receive all the offerings described without further action.
In an effort to make your visit both efficient and safe, all transfers of credit card and personal information via this site meet the Masonite Corporation’s rigorous Internet security standards.
A Few Cautionary Points
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE: THIS SITE IS NOT INTENDED FOR PERSONS UNDER 13 YEARS OF AGE BY ENTERING THIS SITE, USERS REPRESENT THEY ARE 13 YEARS OF AGE OR OLDER.